Oh. Of course. The forms for the Black Cloaked Envoy's exemption from the Haixing Power Limitiation a.k.a. Recharge Required Visa were mislaid in department 3b when the case worker was out for two weeks with the flu and her replacement mistakenly sent the forms back to Shen Wei's Dixing address because Shen Wei hadn't filled in the line with his mobile phone number, but they changed the house number on Dixing Palace and it couldn't be delivered so now the letter is sitting in a Haixing post office and Shen Wei can't claim it without his exemption from the Haixing Power Limitation, which he can't get because he doesn't have a mobile phone number, which he doesn't know because the letter is sitting in the post office...